Term of services

Last updated: August 6, 2024

Framework

These Terms and Conditions define the framework for our engagements, ensuring a clear understanding and smooth workflow throughout our collaboration. By agreeing to these terms, the client acknowledges EVOC’s capabilities in managing the project professionally.

EVOC aims to provide competitive pricing relative to larger firms while delivering comparable quality, specializing in services for brand building on TikTok Shop, Walmart, Amazon, eBay, and Shopify. Clients are encouraged to leverage our expertise for their benefit.

Acceptance of these Terms and Conditions is required before initiating any project. Work will not commence until these terms are formally agreed to and signed by the client.

The agreement is governed by the laws of Wyoming, United States, and encompasses all aspects of our relationship, including payment obligations and service delivery aimed at meeting the client’s needs.

Refunds

EVOC does not refund any costs incurred as part of the project delivery. This includes costs of monthly charges or any other cost charged.

While EVOC does not guarantee specific refund amounts, we commit to working towards a fair resolution if the delivered work substantially deviates from what was agreed upon.

Payment Terms

Payments can be made via Debit/Credit Card, Direct Deposit (ACH), or PayPal. Invoices will be issued through our Wise system. The client agrees to maintain a valid payment method on file and is responsible for any non-sufficient funds (NSF) fees or chargebacks.

Revisions

EVOC provides up to two revisions within the original project scope. Additional revisions necessitated by an oversight in the agreed-upon content will incur extra charges. No further revisions will be provided beyond this without additional payment.

Turnaround Time

The typical project turnaround time is 4-5 weeks post-product receipt, subject to project complexity and external factors. EVOC does not guarantee delivery within this timeframe and is not liable for delays.

Commercial Use and Portfolio Rights

EVOC reserves the right to use any project deliverables for our portfolio and promotional purposes unless the client explicitly opts out.

Limitation of Liability

EVOC is not liable for any loss within the launch. EVOC will try its best to make it a successful launch, but if the launch fails, it won’t be blamed on EVOC.

Confidentiality

All non-public personal or business information shared during the engagement is considered confidential. EVOC commits to non-disclosure of such information, except as required by law.

Autonomy

EVOC retains autonomy in deciding the method, timing, and execution of all services, subject to client feedback and the terms agreed upon.

This document is designed to clearly define the responsibilities and expectations between EVOC and its clients, ensuring both parties are protected and aware of their rights and obligations.

Payments

Payments need to be deposited in the account provided by the closing team. Payment may be 100% advance or split of 50/50. A minimum of 50% is to be deposited upfront to start the project.

Should you have any questions or require further clarification regarding these terms, please do not hesitate to contact us. We look forward to working with you and achieving remarkable results together.